❓ FAQ
Frequently asked questions
Is my client data safe? Who can see it? ▼
All client data is stored ONLY in your browser's local storage on your own computer. It never goes to any server. Not even we at True & Fair can see your data. This is our core privacy promise.
What if I clear browser cache or format my PC? ▼
Data will be lost if you clear browser storage or format. This is why daily backup is critical. Always click Download Backup before any system maintenance. Restore from the JSON file after format.
What is period-wise audit tracking? ▼
For internal audit clients, you can track checklists across multiple periods — Monthly, Quarterly, Half-Yearly, Yearly, or Custom dates. Historical data for each period is maintained separately for comparison.
How does comparative reporting work? ▼
Select any two periods for the same client. The system shows them in a dual-column format — current period vs. previous period status. You can see improvements, carry-forward pending items, and trends at a glance.
What is the tabular report format? ▼
The report is generated in a 7-column table: Sr. No., Section, Sub-Points, Description, Status, Remarks, Attachment. This is more compact and professional than the earlier format and wastes no space.
What is the Audit Trail? ▼
Every status change, remark edit, and attachment upload is logged with a timestamp. This provides a complete activity log for compliance and review purposes. The trail is accessible from the top navigation bar.
Can I export reports to Excel? ▼
Yes. The report can be exported as an Excel-compatible CSV file which opens in Excel with all columns and filters. You can also print or save as PDF using your browser's print function.
Will I get a GST Tax Invoice? Can I claim ITC? ▼
Yes. Auto-generated GST Tax Invoice after payment. SAC Code 998314. CGST 9% + SGST 9%. Provide your GSTIN at registration for a B2B invoice to claim ITC in GSTR-3B.
Can I add my own checklist points and sections? ▼
Yes. Add custom inline points to any existing section (shown in purple italic). Also add completely new custom sections — Cryptocurrency/VDA, FEMA, Transfer Pricing, Related Party, or any industry-specific checks.
Does it work offline? ▼
Internet needed for first load and login. Once loaded, checklist work saves locally and works offline. Sharing reports via WhatsApp/Email needs internet. Works on slow connections too.